1. Fees & Charges 

Pricing: 

• Fee per items charge is based on the anticipated time to complete the work and the technical expertise required. 

• Fees are not publicly published but are available upon request. 

• If an accurate quote cannot be provided without closer inspection, a price range (e.g., $40–$60) will be given at the fitting. 

• If you require a confirmed quote before proceeding, please advise at the time of fitting. 

Curtains: 

• Pricing is based on the length of seams requiring sewing (e.g., hems). 

Deposits: 

• A deposit may be required for some work prior to commencement. 

GST: 

• All prices quoted are exclusive of GST. 

• GST is payable on all services as required by law. 

• Payment by cash does not exempt GST obligations. iSew4U operates as a registered business, declaring all income in compliance with ATO regulations. 

 

2. Payment Terms 

Full Payment: 

• Full payment (inclusive of GST) must be made before collection, or within 7 days of invoice date, unless otherwise agreed. 

• Ownership of all garments, items, or finished work remains with iSew4U until full payment has been received. 

Accepted Payment Methods: 

• Preferred: Bank transfer or cash deposit at a bank branch (please include invoice number as reference). 

• Cash: Accepted for in-person collection only. 

• Note: Cash is not accepted for Drop Sew Go service. 

Late Payment: 

• Invoices unpaid after 14 days from the issue date may attract a late payment fee of 5% of the outstanding amount, applied every 14 days until full payment is received. 

• iSew4U reserves the right to suspend further services or withhold collection of completed work until outstanding invoices are settled. 

 

3. Collection of Completed Work 

For In-Person Collection: 

• Customers will be notified when items are ready. 

• Please communicate your preferred collection time after receiving notification. 

• When invoices are sent, opening hours and my availability will be included if you wish to try on garments during collection. 

For Drop Sew Go Service: 

• Upon receipt of full payment or confirmation of successful bank transfer (with correct account details), locker details and access code will be provided. 

Post-Collection Concerns: 

• Any concerns must be raised within 48 hours of collection. 

• iSew4U is committed to providing quality service and must be given the opportunity to resolve any concerns. 

• Refunds are at the sole discretion of iSew4U. 

 

4. Drop Sew Go Service (Contactless) 

By using the Drop Sew Go service (dropping items off at the secure locker), you agree to the following terms: 

• Quoted pricing and Terms & Conditions are deemed accepted when items are dropped off. 

• Drop-off and collection are contactless. No in-person meetings are available under this service. 

• Only bank transfer or cash deposit at a bank is accepted. 

• Cash is not accepted at lockers for security and audit reasons. 

• Customers are responsible for inspecting items after collection. Any concerns must be raised within 48 hours. 

 

Agreement and Payment Liability: 

By submitting items for service, you are entering into a binding contract with iSew4U, accepting the quoted pricing and these Terms & Conditions. 

• Full payment is required upon completion of services. 

• Failure to pay may result in additional fees, including but not limited to late fees, administrative costs, debt recovery agency fees, and legal expenses incurred by iSew4U to recover outstanding amounts. 

• You agree to be responsible for all associated costs in the event of non-payment. 

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5. Abandoned Items 

• Items not collected within 30 days of notification may be disposed of, donated, or sold to recover unpaid charges, in accordance with local regulations. 

• Reasonable attempts will be made to contact the customer prior to any disposal. 

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6. In-Person Fittings and Custom Garment Consultations 

Alterations: 

• In-person fittings are available by appointment. 

• Quotes are available on request during fittings. 

• In some cases, more detailed inspection is required before confirming the final cost, especially for complex alterations. 

• If an approximate price range is provided initially, the confirmed price will be communicated before proceeding if requested. 

Custom Garment Consultations: 

• Customers must provide an image of the desired garment prior to arranging a consultation appointment. 

• A quote will be provided after consultation as an estimate to progress the project. 

• iSew4U does not supply fabric. Customers must source and supply their own fabric. 

• Advice will be given regarding the type and quantity of fabric required. 

Fabric Selection: 

The choice of fabric has a major impact on the final look, fit, and quality of the garment. 

• Customers are encouraged to select good-quality, appropriate fabric for their chosen design. 

• Please be aware that inexpensive or unsuitable fabrics may not achieve the desired look or fit. iSew4U cannot be held responsible for dissatisfaction caused by customer-supplied fabrics that are of inadequate quality or inappropriate for the chosen design. 

Fittings for Custom Garments: 

• One fitting is included in the custom garment service to fine-tune the garment. 

• Additional fittings or design changes requested by the customer (e.g., adding pockets, changing styles) may incur additional fees and adjustment to the initial quote. 

• Customers will be advised of any extra charges prior to proceeding. 

 

7. Agreement 

By engaging iSew4U’s services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. 

These terms may be updated from time to time. Please refer to the latest version published at www.iSew4U.com.au.